Production Manager



Employment Status:
Date Posted:
Job Code:
 FireKeepers Casino Hotel
 11177 Michigan Ave
 Battle Creek
 United States of America




The Production Manager is responsible for supervising all Audio/Visual (A/V) operations for all live event and Event Center A/V needs. The Production Manager is responsible for the planning and oversight of all technical aspects of live events, including but not limited to the technical requirements, equipment, and manpower requirements to service all events.


The following is a list of the main duties and responsibilities. However, other duties may be assigned as deemed necessary by management. All duties must be performed in accordance with Tribal, Federal, and other applicable requirements, organizational specific policies, procedures and practices.

  • Directs and supervises personnel providing A/V technical coverage according to the daily requirements of the business within parameters of company policies. 
  • Monitors the quality of work of the staff to ensure the highest standard of performance. 
  • Supervises team members and crew in event coordination, technical support and audio-visual services to ensure overall guest satisfaction. 
  • Works closely with the Entertainment Manager for all live events. 
  • Conducts planning and operational meetings as required to ensure smooth event activities. 
  • Determines event needs, develop RFPs, negotiates terms, and contracts third party resources, as appropriate. 
  • Communicates with clients and completes pre-production work for upcoming events. 
  • Studies technical riders, light plots, electrical requirements, and hanging plots as to the complexity and feasibility of hanging a road show or local production in the facility. 
  • Consults with clients concerning physical set-up needs and requirements for events including rigging points and methods for hanging sound, lighting, and audiovisual equipment. 
  • Works with the clients to determine the A/V Technician manpower required for production. 
  • Coordinates equipment and labor resources to ensure client satisfaction. 
  • In absence of comprehensive client information, develops light plots and sound system specification to fit needs of the event. 
  • Assists with all on-site support equipment, forklifts, man-lifts, crane, etc. 
  • Familiar with current A/V components, technologies, and technique. 
  • Must have an understanding in all aspects of audio, lighting, and video projection, video camera and system operations. 
  • Must provide support to Audio Visual Department to cover AV Manager vacations, projects or promotions requiring additional management involvement, and events deemed high priority. 
  • Demonstrates an on-going awareness of safety issues. Develops and implements safety policy and procedures for A/V Technicians. 
  • Maintains the highest level of confidentiality. 
  • Responsible for maintaining a consistent, regular attendance record as outlined in the FireKeepers Casino Hotel Attendance Policy. 
  • Outstanding example of and a credit to FireKeepers Casino Hotel.

SUPERVISORY RESPONSIBILITIES:                           

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities include organization and supervision of Audio Visual staff assigned to events.

Minimum Requirements



An applicant’s education, training and experience must be sufficient to demonstrate that the applicant possesses the ability to successfully perform each of the essential duties and responsibilities satisfactorily.  FireKeepers reserves the right to verify the sufficiency of a candidate’s education, training and competencies through the interview process, testing and methods.

The requirements listed below are generally representative of the education, experience, and skills and/or abilities required to enable one to successfully perform the essential duties and responsibilities:

Bachelor’s degree in an Audio Video or performance related field or 4 years commercial event production management experience.  Two years Audio/Visual experience with knowledge of live event production that should include: directing, stage management, camera operation, audio mixing and processing at appropriate volume levels, AV switching, control systems, video encoding, video on demand, lighting controls, and procedures.  Must have served in a production management or lead position involving live production events and operations.  Excellent oral and written skills and strong organizational skills.  Excellent interpersonal, organizational and guest service skills.


Ability to establish and maintain effective working relationships with staff, contractors, vendors and guests. Computer literate in appropriate software.  Ability to read and understand technical “riders” for stage presentations. Ability to create lighting and sound specifications for stage presentations. Possess a strong attention to detail.


Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.


Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimal, and work with mathematical such as probability and statistical inference.


Ability to define problems, collect data, establish facts, and draw conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, a Team Member is regularly required to talk or to hear. The Team Member is also regularly required to stand, walk, sit, and use hands to handle or feel objects, tools or controls. A Team Member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work is performed throughout all areas of the facility where the noise level varies from quiet to loud depending upon business. Must be able to work in a smoke filled environment.


Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preferences to NHBP Tribal citizens, parents or spouses of NHBP citizens and other Native Americans. For purposes of this preference, NHBP law defines "Native American" as: (a) an enrolled member of any other federally-recognized Indian tribes; (b) an enrolled member of a Canadian Indian tribe or First Nation; or (c) an enrolled member of the Grand River Band of Ottawa Indians or the Burt Lake Band of Ottawa/Chippewa Indians.

FireKeepers Casino Hotel reserves the right to make changes to the above job description as necessary.