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Location: Northeast MN Activity Area: Arts, Culture and Humanities
Category: Administration and Management Closing Date: open until filled
Job Type: Full Time Salary: DOE


The Box Office and Group Sales Manager will ensure a hospitable, smooth and efficient operation. There are three primary concerns of this position: supervision of staff and volunteers, sales and accounting, and customer service.

Responsibilities include (but are not limited to):

  • Engaging patrons in a professional, courteous, and hospitable manner.
  • Ticket sales
  • Enter events in ticketing system (PatronManager)
  • Securely process ticket orders via phone call, email, and/or postal mail
  • Assist in addressing complaints and resolving ticket disputes
  • Creating and fostering relationships with new and current groups.
  • Developing relationships and sales opportunities with outside vendors and partners.
  • Ensure the proper and safe handling of money.
  • Generating database analysis of past season group buying trends.
  • Generating mailing lists from ticketing software system.
  • Print and verify will call tickets for every weekend show.
  • Schedule box office staff to cover each performance.
  • Effectively communicate with box office staff.
  • Check and restock concessions.
  • Generate attendance report for each show.
  • Other duties as assigned



  • Display a positive attitude with a focus on people and our community.
  • Must embrace the mission of Lakeshore Players Theater to “provide community education and enrichment opportunities through the performing arts”
  • Strong interpersonal, verbal, and communication skills.
  • Ability to organize, prioritize and successfully manage multiple projects and deadlines.
  • Comfortable working with volunteers of varying experience and abilities
  • Demonstrate presence, self-confidence, common sense and good listening ability.
  • Demonstrate professional conduct at all times.
  • Strong leadership skills.
  • Understanding of ticketing and general accounting practices.
  • Must be punctual.
  • Must be able to work evenings and weekends as needed
  • Computer proficiency a must (MS Word, Excel, Gmail) – experience with computer ticketing software and knowledge of the PatronManager ticketing system a plus
  • Enjoy performing arts, culture, and a sense of humor, a plus
  • Minimum of high school diploma required, college degree preferred.




Email a cover letter, resume, and employment application to Managing Director Rob Thomas: This email address is being protected from spambots. You need JavaScript enabled to view it..

Or mail cover letter, resume, and employment application to:

Lakeshore Players Theatre

c/o Rob Thomas, Managing Director

4820 Stewart Avenue

White Bear Lake, MN 55110

Open until filled.


Compensation is based on experience. No benefits.
Lakeshore Players is a smoke-free workplace and Equal Opportunity Employer.